[How To:] Register and Use Alipay in China

China’s digital ecosystem is dynamic, with technology integrated into daily life. Leading this shift is Alipay, a mobile payment platform essential for transactions in the country. Mastering Alipay is crucial for visitors and residents, as many places now accept only mobile payments. Over 90% of transactions, including groceries, taxis, food deliveries, and tickets, are made via mobile apps. Alipay is becoming increasingly accessible to international travelers, offering a glimpse into China’s advanced digital landscape. This article will explain how to register for Alipay in China., with updates from Ant Group as of June 2024.

 Follow the six steps to get your Alipay：

1.Downloading the App 

The Alipay app can be downloaded from both the Apple App Store and Google Play Store. We highly recommend that you download and set up the app on your phone prior to your arrival in China to ensure you're ready to use it upon landing.

 

2.Creating an Account

To create and register a new account on Alipay, you will need a valid phone number. Start by entering your phone number when prompted, and then input the verification code you receive via SMS or an automated phone call. After verifying your phone number, follow the prompts to set up a password for your account.

 

3.Verifying Your Account

To ensure the security of your Alipay account and access all its features, you will need to complete the account verification process. As per the new regulations introduced in June 2024, you can spend up to $2,000 annually without needing to register your ID. However, for any transaction exceeding $500, you will be required to verify your Alipay account with an ID, so keep your passport or ID card accessible.

 

4.Activating Alipay Payment Methods

Option 1: Directly Linking a Bank Card

To use Alipay, you can link your international credit or debit card directly to your account. This method allows you to seamlessly make payments for various services and purchases. Simply enter your card details when prompted, and follow the instructions to verify your card. Once linked, your card can be used for transactions across China without the need for additional recharges.

Option 2: Prepaid Alipay Account via TourCard

Alternatively, you can use a prepaid Alipay account through a TourCard. This option is specifically designed for tourists and allows you to load a predetermined amount of money onto your Alipay account. You can purchase a TourCard online or at designated locations, and use it just like a regular Alipay account. This is a convenient option for managing your spending while traveling, as it helps you stay within your budget and avoid overcharging your bank card.

 

5.Making Payments

Now that you have completed the previous steps correctly, you will find the remaining steps to be straightforward and quick.

（1）In-Store Payments:

Scan QR Code: When making a purchase in-store, simply open the Alipay app, select the “Scan” option, and scan the merchant’s QR code. Enter the amount and confirm the payment.

Show QR Code: Alternatively, you can display your unique QR code from the app for the merchant to scan. This method is quick and efficient, especially for small purchases.

（2）Online Payments:

When shopping online on Chinese e-commerce websites, select Alipay as your payment method at checkout. Log in to your Alipay account, confirm the payment details, and complete the transaction securely.

（3）Transportation:

Alipay can be used to pay for public transportation, including buses, subways, and taxis. Simply scan the QR code at the entrance or provide your QR code to the driver to pay for your ride.

  

6.Frequently Asked Questions (FAQ)

 

• Can I use Alipay with an international phone number?
• Yes, you can register for an Alipay account using an international phone number. Follow the prompts to enter your phone number and verify it with the code sent via SMS.

 

• How do I link my international credit or debit card to Alipay?
•  After registering your account, go to the "Cards" section in the Alipay app, select "Add Card," and enter your card details. Follow the verification process to complete the linking.

 

• What currencies does Alipay support for foreign cards?
• Alipay typically supports major international currencies. However, transactions will be converted to Chinese Yuan (CNY), and your bank may charge currency conversion fees.

 

• Is the Alipay app available in English?
• Yes, the Alipay app is available in English. When you install the app outside of China, it automatically switches to the international version with English as the default language.

 

• Can I use Alipay for public transportation in China?
• Yes, Alipay can be used for public transportation, including buses, subways, and taxis. Simply scan the QR code at the entrance or show your QR code to the driver.

 

• What should I do if I encounter issues with Alipay?
• If you encounter any issues, you can contact Alipay’s customer support, which is available in English. They can assist with account issues, payment problems, and other inquiries.

 

• Do I need to verify my identity to use Alipay?
• For transactions over $500 and to increase your spending limits, you will need to verify your identity by providing a passport or other valid ID.

 

• Can I use Alipay outside of China?
• Alipay is expanding its acceptance globally, especially in popular tourist destinations. Look for the Alipay logo or ask the merchant if Alipay is accepted.

 

• How do I cancel my account?
• To close your account on Alipay, follow these steps：
• 1.Open the Alipay app and tap on the "Settings" icon (usually a gear icon located at the top right corner of your screen).   
• 2.Select "Account and Security" from the menu options.     
• 3.Choose "Account Cancel" to initiate the process of erasing your account, along with your personal details.