1. Information Collection
Hills Shanghai collects personal information such as name, address, telephone number, email address, payment details, and booking details when you make a reservation. Additionally, we may collect information about your preferences for your stay and any special requests.
2. Use of Information
The information collected by Hills Shanghai is used to process bookings, provide customer support, conduct market analysis, improve our services, and send promotional materials (with your consent). We may also use your information to communicate with you about your reservation, including sending confirmation, modification, and reminder emails.
3. Information Sharing
Hills Shanghai may share your information with the accommodation provider to fulfill your reservation. We may also share your information with third-party service providers who perform services on our behalf, such as payment processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4. Data Security
Hills Shanghai employs robust security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies when transferring and receiving personal data exchanged with our site.
5. User Access and Control
Users of Hills Shanghai can access, update, or request deletion of their personal information through their account settings on our website. If you wish to deactivate your account, you can also contact our customer service for assistance.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Users can manage their cookie preferences through their browser settings.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Policy Updates
Hills Shanghai may update this privacy policy in the future. We will notify our users about any material changes to this policy by sending a notice to the email address you provided or by placing a prominent notice on our site. Your continued use of our services after such modifications will constitute your acknowledgment of the modified policy and your agreement to abide and be bound by the modified policy.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us via our customer service email provided on the website. We are committed to resolving any concerns and working with you to reach a fair resolution.
These documents should provide a comprehensive and clear set of Terms & Conditions and Privacy Policy for Hills Shanghai, ensuring transparency and protection for both your business and your users. Please review these documents with a legal advisor to ensure they fully comply with applicable laws and regulations.