1. Introduction Welcome to Hills Shanghai, your trusted platform for booking unique accommodations. By accessing and using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
2. Scope of Our Service Through the Hills Shanghai website, we provide an online platform where all types of temporary accommodations, including hotels, guest houses, and apartments, can advertise their rooms for reservation. By making a reservation through Hills Shanghai, you enter into a direct (legally binding) contractual relationship with the accommodation provider. Our role is limited to facilitating the booking process.
3. User Account To use certain features of Hills Shanghai, users must register an account by providing accurate and up-to-date personal information. Users are responsible for maintaining the confidentiality of their account password and for all activities that occur under their account. Users must immediately notify Hills Shanghai of any unauthorized use of their account.
4. Booking Process At Hills Shanghai, users can search for accommodations by entering dates and destinations. Once an accommodation is selected, users must provide necessary details to finalize the booking. Each accommodation may have its own cancellation policies, which will be clearly stated during the booking process. It is the user's responsibility to review these policies.
5. Prices and Best Price Guarantee The prices on our platform are highly competitive. All prices for your booking are displayed, including VAT/sales tax and all other taxes (subject to change of such taxes), unless stated differently on our platform or the confirmation email. Occasionally, cheaper rates are available on our platform for a specific stay at the same accommodation, however, these rates made by accommodation providers may carry special restrictions and conditions, for example in respect to cancellation and refund. Please check the room and rate details thoroughly for any such conditions prior to making your reservation.
6. Payment Payments for bookings made on Hills Shanghai are processed through a secure payment gateway. All payments must be made in lawful currency and may include taxes and other applicable charges as detailed at the time of booking. For certain rates or special offers, your credit card may be pre-authorized or charged upon reservation and confirmation of the booking. Please check the reservation details thoroughly for any such conditions prior to making your reservation.
7. Cancellation, No-Show, and Fine Print By making a reservation with an accommodation provider, you accept and agree to the relevant cancellation and no-show policy of that accommodation provider, and to any additional (delivery) terms and conditions of the accommodation provider that may apply to your reservation or during your stay, including services rendered and/or products offered by the accommodation provider. The general cancellation and no-show policy of each accommodation provider is made available on our platform on the accommodation information pages, during the reservation procedure, and in the confirmation email.
8. Correspondence and Communication By completing a booking, you agree to receive an email which we may send you shortly prior to your arrival date, providing you with information on your destination and other information relevant to your booking and destination. Hills Shanghai may also send you communications about your reservation, including confirmations, modifications, and reminders.
9. Liability Disclaimer To the extent permitted by law, Hills Shanghai shall not be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of this website, with the delay or inability to use this website, or for any information, software, products, services and related graphics obtained through this website, or otherwise arising out of the use of this website.
10. Intellectual Property All content available on the Hills Shanghai website, including but not limited to text, graphics, logos, images, audio clips, and digital downloads, is the proprietary material of Hills Shanghai and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The compilation of all content on this site is the exclusive property of Hills Shanghai and protected by international copyright laws.
11. Governing Law and Dispute Resolution These terms are governed by and construed in accordance with the laws of [specific country or region], and any disputes arising out of or relating to these terms or the services shall be exclusively dealt with by the competent courts of [specific area].
12. Miscellaneous The original US English version of these Terms & Conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the content or interpretation of these Terms & Conditions or in the event of a conflict, ambiguity, inconsistency, or discrepancy between the English version and any other language version, the English language version shall prevail and be conclusive and binding.
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