Hills Shanghai
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With a simple chat, you can ask for our help with
Luggage Storage
Route Navigation
Local Reservation
Ride Hailing
Ticket Booking
Software Tutorial
E-Butler is here for anyone who wants to travel China smoothly!
Navigating China without knowing the language can be challenging, but with our e-butler service, you’ll have a personal assistant who speaks your language and ensures smooth journey.
Traveling to China for the first time can feel overwhelming, but our e-butler service is here to make your trip stress-free.
Time is precious when you’re on a business trip, and our e-butler service is designed to help you make the most of it. Whether it’s managing appointments, handling local logistics, or ensuring you’re always on time
We want to ensure that you are aware of every detail of our services.
1.Luggage Storage (Storage fees charged separately)
This product provides one-stop service for luggage storage within Shanghai. You only need to inform us of the time, number of luggage pieces, and specific needs.
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Attribute |
Information |
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Service Method |
One-stop reservation service for luggage storage |
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Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
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Consultation Support Language |
Bilingual service in Chinese and English |
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Service Scope |
Shanghai City |
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Pricing |
Backpack—10 CNY/item, Suitcase (28 inches and below)—20 CNY/item |
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Additional Fees |
If the luggage requires a dedicated person to store, additional labor fees will apply |
Route Navigation
This offers one-stop service for domestic route navigation. You only need to decide on your destination and mode of transportation.
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Attribute |
Information |
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Service Method |
Navigation app tutorial + route planning + navigation guidance |
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Consultation Online Time |
9:00 AM to 9:00 PM (UTC+8) |
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Service Scope |
Nationwide |
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Consultation Support Language |
Bilingual service in Chinese and English |
Local Reservation (Reservation costs charged separately)
This provides one-stop service for restaurant reservations within Shanghai. You only need to confirm the restaurant name, date, and number of people.
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Attribute |
Information |
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Service Method |
One-stop service for restaurant reservations |
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Consultation Online Time |
9:00 AM to 9:00 PM (UTC+8) |
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Consultation Support Language |
Bilingual service in Chinese and English |
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Service Scope |
Shanghai City |
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Additional Fees |
If the restaurant requires a deposit for the reservation, it will be charged separately |
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Note |
If you wish to explore Chinese culinary culture more deeply, click here to learn about Hills' carefully curated Food Tour |
Ride Hailing (Taxi costs charged separately)
This provides guidance on using domestic taxi apps. You only need to express your taxi needs, and Hills will arrange a specialist for one-on-one teaching or taxi booking on your behalf.
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Attribute |
Information |
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Service Method |
Taxi app usage tutorial or taxi booking service and related Q&A |
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Consultation Online Time |
9:00 AM to 9:00 PM (UTC+8) |
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Consultation Support Language |
Bilingual service in Chinese and English |
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Note |
Taxi expenses are borne by the guest |
Ticket Booking (Ticket costs charged separately)
This offers one-stop service for booking attraction tickets nationwide and including transportation ticket such as High-speed train.
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Attribute |
Information |
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Service Method |
One-stop service for attraction ticket reservations |
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Consultation Online Time |
9:00 AM to 9:00 PM (UTC+8) |
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Consultation Support Language |
Bilingual service in Chinese and English |
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Service Scope |
Nationwide |
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Note |
N/A |
Software Installation
This provides one-stop service for installing and how to use commonly used domestic apps.
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Attribute |
Information |
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Service Method |
Software installation tutorial and Q&A |
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Consultation Online Time |
9:00 AM to 9:00 PM (UTC+8) |
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Consultation Support Language |
Bilingual service in Chinese and English |
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Reference Content |
訂閱我們的郵件列表，了解內幕新聞、產品發布等。