Premium E-butler Service Package
Premium E-butler Service Package
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Premium E-butler Service Package
Product Description: Hills will provide you with the most local and practical E-butler Service, aiming to offer every guest visiting China for the first time a homely experience. As Hills' flagship product, our E-butler Service will not only accompany you throughout your journey but also solve any problems you may encounter. Whatever questions or needs you have, you can always consult our E-butler Service, including the following services:
1.Luggage Storage (Storage fees charged separately)
This product provides one-stop service for luggage storage within Shanghai. You only need to inform us of the time, number of luggage pieces, and specific needs.
Attribute |
Information |
Service Method |
One-stop reservation service for luggage storage |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Service Scope |
Shanghai City |
Pricing |
Backpack—10 CNY/item, Suitcase (28 inches and below)—20 CNY/item |
Additional Fees |
If the luggage requires a dedicated person to store, additional labor fees will apply |
This product provides guidance on using domestic taxi apps. You only need to express your taxi needs, and Hills will arrange a specialist for one-on-one teaching or taxi booking on your behalf.
Attribute |
Information |
Service Method |
Taxi app usage tutorial or taxi booking service and related Q&A |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Note |
Taxi expenses are borne by the guest |
3.Itinerary Planning
This product aims to provide a one-stop service for national travel planning. You only need to inform us of your travel needs, and Hills will handle everything else.
Attribute |
Information |
Service Method |
One-stop travel planning service |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Service Content |
Routes with recommendations for attractions, restaurants, and transportation + appropriate consultation and answers |
Service Scope |
Nationwide |
Note |
All travel-related expenses incurred during the trip are borne by the guest |
4.Attraction Ticket Booking (Ticket booking costs charged separately)
This product offers one-stop service for booking attraction tickets nationwide and including transportation ticket such as High-speed train.
Attribute |
Information |
Service Method |
One-stop service for attraction ticket reservations |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Service Scope |
Nationwide |
Note |
N/A |
5.Restaurant Reservation (Reservation costs charged separately)
This product provides one-stop service for restaurant reservations within Shanghai. You only need to confirm the restaurant name, date, and number of people.
Attribute |
Information |
Service Method |
One-stop service for restaurant reservations |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Service Scope |
Shanghai City |
Additional Fees |
If the restaurant requires a deposit for the reservation, it will be charged separately |
Note |
If you wish to explore Chinese culinary culture more deeply, click here to learn about Hills' carefully curated Food Tour |
6.Route Navigation
This product offers one-stop service for domestic route navigation. You only need to decide on your destination and mode of transportation.
Attribute |
Information |
Service Method |
Navigation app tutorial + route planning + navigation guidance |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Service Scope |
Nationwide |
Consultation Support Language |
Bilingual service in Chinese and English |
This product offers one-stop service for medical assistance within Shanghai. Just inform us of your medical needs, and Hills will assist you in selecting the most appropriate medical option.
Attribute |
Information |
Service Method |
One-stop service for medical assistance |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Service Content |
Hospital visits, pharmacy purchases |
Service Scope |
Shanghai City |
Additional Fees |
Registration, examination, treatment, and medication costs are borne by the guest |
Reference Content |
This product offers a one-stop service for Chinese language expression tutorials, providing practical and authentic Chinese language teaching.
Attribute |
Information |
Service Method |
Chinese language tutorial service |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Reference Content |
This product provides one-stop service for installing and using commonly used domestic apps.
Attribute |
Information |
Service Method |
Software installation tutorial and Q&A |
Consultation Online Time |
8:00 AM to 9:00 PM (UTC+8) |
Consultation Support Language |
Bilingual service in Chinese and English |
Reference Content |